Refund policy

Return & Refund Policy

At ShopBlazze, we are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Order Cancellation

You have the right to cancel your order within 14 days of receiving your item, without providing a reason.

After requesting a cancellation, you have an additional 14 days to return the item.

Return Eligibility

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase (order confirmation) is required

Non-Returnable Items

We cannot accept returns for:

  • Items damaged due to misuse

  • Items returned outside the allowed return period

  • Personal care or hygiene items (if applicable)

How to Request a Return

To initiate a return, please contact us at:

Email: shopbazze.store@gmail.com

Include your order number and reason for return. Our support team will guide you through the process.

Refund Process

Once we receive and inspect your returned item:

  • Approved refunds will be issued to your original payment method

  • Refunds are processed within 5–10 business days

Return Shipping Costs

  • Customers are responsible for return shipping costs

  • If the item is defective or incorrect, we will cover the return cost

Damaged or Incorrect Items

If you receive a damaged, faulty, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or full refund at no extra cost.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account

  2. Contact your card provider

  3. Contact your bank

If the issue persists, contact us at shopbazze.store@gmail.com

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: shopbazze.store@gmail.com